Privacy Policy
Last updated 5 August 2026
Send Flow Studio LLC (“Send Flow Studio”, “we”, “us”) is a web design and development studio registered in Sharjah, United Arab Emirates. This policy explains what personal information we collect when you use our website or engage us for a project, how we use it, and the choices you have.
INFROMATION WE COLLECT
We collect information you give us directly: your name, email address, phone number, company name, and any project details you share through our brief form, by email, or in calls and messages.
We also collect limited technical information automatically when you visit our website, including your IP address, browser and device type, referring page, and the pages you view. This is used to keep the site secure and to understand which pages are useful.
If you are an active client, we also hold billing and payment records. Card details are handled by our payment providers, not by us.
HOW WE USE IT
We use your information to respond to enquiries, prepare quotes, deliver and support the work you have commissioned, issue invoices, and keep records required for accounting and tax. With your consent we may also send occasional updates about our services. You can opt out at any time.
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
SHARING AND SERVICE PROVIDERS
We share information only with service providers who help us run the studio, such as email and file storage, hosting and domain registrars, analytics, payment processing, and accounting. These providers process data on our instructions and may store it outside the UAE. We take reasonable steps to ensure they apply appropriate safeguards.
We may also disclose information where required by law or to protect our legal rights.
COOKIES
Our website uses cookies and similar technologies to remember your preferences and to measure traffic. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.
RETENTION AND SECURITY
We keep project and billing records for as long as needed to deliver the work and to meet legal and accounting obligations, then delete or anonymize them. We use access controls, encryption in transit, and reputable providers to protect your information, though no method of transmission over the internet is completely secure.
YOUR RIGHTS
You may ask us for a copy of the personal information we hold about you, ask us to correct or delete it, withdraw consent to marketing, or object to a particular use. Write to us at the address below and we will respond within a reasonable period.
CHANGES AND CONTACT
We may update this policy from time to time. The date at the top shows when it was last revised. Questions about privacy or a request about your data can be sent to hello@sendflowstudio.com.
Send Flow Studio LLC
Sharjah, United Arab Emirates